Harper, G. (2016). The joy of conflict resolution: Transforming victims, villains and heroes in the workplace and at home. New Society Publishers.
Chicago-referens (17:e uppl.)Harper, Gary. The Joy of Conflict Resolution: Transforming Victims, Villains and Heroes in the Workplace and at Home. Gabriola: New Society Publishers, 2016.
MLA-referens (8:e uppl.)Harper, Gary. The Joy of Conflict Resolution: Transforming Victims, Villains and Heroes in the Workplace and at Home. New Society Publishers, 2016.
Varning: dessa hänvisningar är inte alltid fullständigt riktiga.