Cita APA (7a ed.)

Harper, G. (2016). The joy of conflict resolution: Transforming victims, villains and heroes in the workplace and at home. New Society Publishers.

Cita Chicago Style (17a ed.)

Harper, Gary. The Joy of Conflict Resolution: Transforming Victims, Villains and Heroes in the Workplace and at Home. Gabriola: New Society Publishers, 2016.

Cita MLA (8a ed.)

Harper, Gary. The Joy of Conflict Resolution: Transforming Victims, Villains and Heroes in the Workplace and at Home. New Society Publishers, 2016.